The Prime Minister of the Islamic Republic of Pakistan, Mohammad Shahbaz Sharif, has shown great interest in Azerbaijan’s ASAN Service centers, which have gained global recognition for their innovative approach to public service delivery. During his visit, Ulvi Mehdiyev, Chairman of the State Agency for Public Services and Social Innovations under the President of the Republic of Azerbaijan, provided the Prime Minister with detailed insights into the ASAN Service model, which was created upon the initiative of President Ilham Aliyev. The visit also highlighted various social innovation projects that are being successfully implemented across Azerbaijan.
ASAN Service: A Model for International Expansion

The ASAN Service model has gained international recognition and is currently being exported to over 20 countries, reflecting the growing global interest in Azerbaijan’s intellectual brand. The Prime Minister of Pakistan expressed admiration for this system and noted that such a model could significantly enhance the accessibility and efficiency of public services in Pakistan. He expressed his intention to introduce a similar system in Islamabad, believing that it would greatly benefit the people of Pakistan by ensuring faster and more transparent government services. A cooperation agreement is expected to be signed soon to facilitate knowledge sharing and implementation of the ASAN model in Pakistan.
Insights into Azerbaijan’s Innovations in Public Service
During his visit, Prime Minister Mohammad Shahbaz Sharif was also introduced to other key Azerbaijani innovations in the field of public service. These included:
- INNOLAND Incubation and Acceleration Center, which fosters startups and supports the development of innovative business solutions.
- Mobile ASAN Service, which allows citizens in remote areas to access essential public services efficiently.
- ABAD public legal entity, which promotes social entrepreneurship and supports small and medium-sized enterprises (SMEs).
These initiatives demonstrate Azerbaijan’s commitment to modernization, digital transformation, and the enhancement of public service delivery through innovative methods.
ASAN Service: A Revolutionary Approach in Public Services

The ASAN Service centers were established under the leadership of President Ilham Aliyev, aiming to provide transparent, efficient, and high-quality government services to Azerbaijani citizens. These centers have revolutionized the way public services are delivered by integrating multiple government agencies into a single platform, allowing citizens to complete various bureaucratic procedures quickly and conveniently.
One of the most notable aspects of ASAN Service is its use of innovative technologies. From digital document processing to automated service systems, these technologies ensure that citizens can access essential services in a time-efficient manner. This approach not only saves time and energy but also significantly reduces bureaucratic hurdles, making the government more accessible and citizen-friendly.
Global Recognition and Future Prospects

The success of ASAN Service has positioned Azerbaijan as a leader in public service innovation. It has also contributed to the country’s global reputation in governance and digital transformation. The export of this model to different countries has enabled Azerbaijan to share its expertise and experience with the international community, promoting good governance and public service efficiency worldwide.
By implementing a similar model in Pakistan, the government aims to enhance the quality and accessibility of government services, ensuring that citizens receive fast, reliable, and corruption-free assistance. The upcoming cooperation agreement between Azerbaijan and Pakistan will further strengthen diplomatic ties and open new avenues for technological collaboration and knowledge exchange.
The visit of Prime Minister Mohammad Shahbaz Sharif to Azerbaijan’s ASAN Service centers marks a significant step toward enhancing bilateral cooperation between the two nations. His keen interest in implementing this model in Pakistan reflects a shared vision of modernizing public services and improving citizen satisfaction.
The success of ASAN Service continues to inspire governments around the world, proving that innovation, efficiency, and transparency are the key pillars of modern public administration. With its growing international influence, Azerbaijan remains at the forefront of public service transformation, offering a powerful blueprint for other countries to follow.